Audience Courtesy Policies
In consideration of others, cell phones and pagers must be turned off or set to silent during performances.
Our contracts with the artists prohibit the making of video or audio recordings or the taking of photographs of any performance.
Everyone, regardless of age, must have their own ticket. For your comfort, and for the pleasure of those seated nearby, you are encouraged to carefully consider whether a show will be enjoyed by a young child.
We begin all performances at the scheduled time. Please make every effort to be in yoru seat before the performance begins. If you do arrive late, we will ask you to wait until an appropriate point in the performance to enter the theatre and take your seat. The House Manager will inform you when you may enter.
Tickets are refundable up to 24 hours prior to a show. After that, tickets may be donated back to the PAC as a tax deductible contribution.
Tickets may be exchanged for another show or for different seats for the same show up to 24 hours prior to the show. After that, tickets may be exchanged up to 2 hours before the show for a $5 per ticket exchange fee.
Misplaced or forgotten tickets can be reprinted at the Box Office at the request of the person who originally purchased the tickets.
This theatre uses the “New York” seat numbering system. Odd numbered seats are on the left and event numbered seats are on the right.
Group discounts are available for all performances. The amount of the discount is determined by the nature and size of the group. For further information, contact the Box Office. Tickets ordered and/or purchased at a discounted group rate may be changed, refunded, or added to up until 14 days prior to the show. After that time, adjustments to the order will not be possible.
Season subscribers have first choice of their seats for all shows. Season ticket holders will receive a 15% discount by purchasing all shows in the professional season. Single show tickets may be converted into season tickets at any point during the year and subscribers will receive the full season discount.
Package subscribers will receive a 10% discount by purchasing a selection of shows from the professional season. The number of shows required for a package discount varies annually based on the number of shows offered each year. Single show tickets may be converted into package tickets at any point during the year and subscribers will receive the full package discount.